The Complete "Money-In" Solution for Senior Living

Sunbound unifies private payments, claims, and financial agility into
one platform, modernizing every dollar that comes in. Operators achieve predictable cash flow and improve operational efficiency, unlocking more time for what matters most: care.

Trusted by Leading Senior Living Operators

Money-In. Made Simple.

Built for the realities of senior living, not retrofitted after the fact. Sunbound unifies the entire receivables process into one efficient system, giving operators cash flow predictability and confidence.

Private Payments

Modernize Your Payment Operations.

Free up staff time by replacing paper checks, reducing DSO, and increasing on-time payments.

Payments

Claims Management

Expert End-to-End Claims.

No More Black Box. Nationally trusted expertise delivering fewer denials, faster reimbursement, and less staff strain.

Claims

Financial Agility

Cash When You Need It.

Unlock working capital from your earned receivables without traditional debt. No banks, no paperwork, no waiting.

Agility
Learn More

When Money-In Doesn’t Flow, Everything Slows.

Operators face unpredictable, delayed revenue, overworked teams, and archaic claims processes that feel like a black box — all while trying to deliver great care.

Cash Flow Delays

Paper checks and fragmented systems create unpredictable revenue and constant strain on working capital.

Staff Burnout

Teams waste hours each week managing payments and claims that should run automatically.

Claims Uncertainty

Denials, reauthorizations, and slow updates turn reimbursement into guesswork, risking your financial health.

Happy Families, Happy Staff, More Cash.

PAYMENT OPS

  • 95%+

    On-Time Payment Rate

  • 99%

    Family Satisfaction Rate

  • 40+

    hours / month

    Staff Time Reclaimed

  • 90%+

    Average Census Paying

CLAIMS MANAGEMENT

  • 96%+

    First-pass acceptance rate

  • $0

    Aging and bad debt

  • 5%+

    Avg. increase in reimbursement revenue

  • 99%

    Net collections rate

"Since moving to Sunbound, cash flow has become far more predictable, which has been a real game-changer for the Accounting team. Not only has it eased the strain of managing daily financial needs, but it has also built greater trust and collaboration across departments-everyone feels more confident."

Alexis Hutcheon

Corporate Dir. of Business Management | Maplewood Senior Living

Empowering Every Role Behind Senior Living’s Financial Health.

Sunbound supports the leaders who keep communities running — from CFOs and COOs to business office teams — making it easier to collect, predict, and plan with confidence.

CFOs /Finance Leaders

Gain clarity, control, and cash flow confidence across every community.

Unify receivables into one predictable system. Automate payments, streamline claims, and unlock working capital to strengthen financial health and reduce bad debt.

COOs / Operations Leaders

Stronger operations start with efficient workflows and simpler processes.

Standardize payment and claims workflows across communities. Eliminate manual tasks, improve visibility, and keep staff focused on residents instead of receivables.

Regional Diretors & VPs

Visibility and control that scale with your portfolio.

Deliver consistent processes across communities. Access centralized reporting, track performance, and manage collections and claims from one unified platform.

Accounting Teams

Stronger operations start with efficient workflows and simpler processes.

Integrate data directly from Sunbound Payments and Claims into your financial systems. Reduce reconciliation errors, improve visibility into cash position, and close books faster with automated reporting and predictable receivables.

Business Office Managers (BOMs)

Simplified payment operations that make daily work easier.

Automate reminders, outreach, and follow-up with families. Replace paper checks with seamless digital options, reduce manual payment handling, freeing you up to focus on more strategic work.

Turning Senior Living’s Revenue Challenges into Predictable, Efficient Performance.

Many senior living operators face similar challenges: unpredictable cash flow, administrative overload, and claims that lack visibility. Sunbound unifies payments, claims, and financial agility to solve the financial side of care.

Unpredictable Revenue → Predictable Cash Flow

Paper checks, delayed reimbursements, and disconnected systems make it difficult to forecast cash.

Sunbound creates a single, predictable rhythm for all receivables. Operators reduce bad debt, shorten DSO, and gain confidence in what is coming in and when.

Administrative Overload → Operational Efficiency

Manual deposits, follow-ups, and reconciliation take hours that staff do not have.

Sunbound automates reminders, outreach, and receivables management. Communities save time, reduce burnout, and give staff space to focus on residents.

Opaque Claims → Transparent Expertise

Claims often disappear into a black box. In-house teams are stretched, and outsourced vendors rarely provide visibility.

Sunbound delivers end-to-end expert-driven claims management that gives operators clarity at every step. Track eligibility, submissions, and reimbursements while reducing denials and improving cash flow.

Fragmented Processes → Unified Control

Disconnected billing and claims systems create errors and inconsistency between communities.

Sunbound provides clear, organizational visibility across every level. Regional leaders and corporate teams can see collections, payments, and claims from one centralized dashboard.

Revenue Delays → Financial Agility

When expenses rise or reimbursements lag, operations feel the strain.

Sunbound Agility helps operators access working capital from receivables already on the way. Finance teams keep cash moving and maintain stability without turning to banks or taking on debt.

Turning Senior Living’s Revenue Challenges into Predictable, Efficient Performance.

Many senior living operators face similar challenges: unpredictable cash flow, administrative overload, and claims that lack visibility. Sunbound unifies private payments, claims, and financial agility to solve the financial side of care.

Unpredictable Revenue → Predictable Cash Flow

Paper checks, delayed reimbursements, and disconnected systems make it difficult to forecast cash.

Sunbound creates a single, predictable rhythm for all receivables. Operators reduce bad debt, shorten DSO, and gain confidence in what is coming in and when to expect it.

Administrative Overload → Operational Efficiency

Teams lose hours every week to deposits, follow-ups, and reconciliation — time they can’t afford to waste.

Sunbound automates reminders, outreach, and receivables management. Communities save time, reduce burnout, and give staff space to focus on residents.

Opaque Claims → Transparent Expertise

Claims often disappear into a black box. In-house teams are stretched, and outsourced vendors rarely provide visibility.

Sunbound delivers end-to-end expert-driven claims management that gives operators clarity at every step. Track eligibility, submissions, and reimbursements while reducing denials and improving cash flow.

Fragmented Processes → Unified Control

Disconnected billing and claims systems create errors and inconsistency between communities.

Sunbound provides clear, organizational visibility across every level. Regional leaders and corporate teams can see collections from private payments and claims within one centralized dashboard.

Revenue Delays → Financial Agility

When expenses rise or reimbursements lag, operations feel the strain.

Sunbound Agility helps operators access working capital from receivables already on the way. Finance teams keep cash moving and maintain stability without turning to banks or taking on debt.

The Sunbound Advantage

Sunbound’s automated financial technology was purpose-built, exclusively for senior living.

With Sunbound

Streamlined and improved AR effort across all payor types while making families happier.

  • Quicker velocity of collections

  • Save staff time and effort

  • Reduce bad debt

  • Improve revenue capture and cash flow

Without Sunbound

Outdated, labor intensive and manual processes creates extra work for community teams and poor experience for families.

  • Wasted time mailing statements & chasing rent

  • Late payments create unpredictable cash flow

  • Inconsistencies in billing for families and to insurance

  • Inefficient and inaccurate processes at community level

  • 90%+

    Avg. total census paying through Sunbound (i.e. ACH and CC)

  • 5%+

    Avg. increase in claims reimbursement revenue

  • 40+

    hours / month

    Staff time reclaimed

  • 10x

    Operator ROI

Case Study

Bickford Senior Living Partners with Sunbound To Transform Accounts Receivable

Bickford Senior Living operates 57 family-owned communities assisted living, independent living, and memory care.

  • Reduced billing inefficiencies and streamlined payment processes.

  • Achieved higher on-time payments and improved cash flow.

  • Saved hundreds of hours annually in administrative workload.

Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Your trusted partner

Sunbound is a trusted partner for senior living operators,
backed by leading venture capital firms and with industry-recognized awards.

With a mission to simplify accounts receivable and improve operational efficiency, we’re proud to deliver innovative solutions 
that transform communities and enhance financial outcomes.

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Join the senior living operators redefining how money comes in—with predictable revenue, less admin, and more focus on care.

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