Digital Payments

Simplify transactions, accelerate collections, and enhance satisfaction with flexible and secure payment options.

The Sunbound Advantage

Sunbound’s automated financial technology was purpose-built exclusively for senior care

With Sunbound

Streamlined and improved collections efforts while providing a superior family experience.

Quicker velocity of collections
Save staff time and effort
Reduce bad debt
Happy families

Without Sunbound

Outdated, labor intensive and manual processes creates extra work for community teams and poor experience for families.

Staff time spent on AR that could be spent on resident care
Late payments create cash flow issues
Inconsistency in billing for families
Frustrated families

90%+
Avg. census paying through Sunbound
95%
Avg. on-time
payment rate
99%
Family satisfaction rate
30%+
Reduction in bad debt
25+
hours / month
Community staff time saved
2%
Increase in revenue
capture
10%+
Improvement in private
pay billing accuracy
10x
Operator ROI

Flexible Payment Options

Provide families with multiple secure ways to pay, including ACH, debit/credit cards, and split billing options.

Convenient online and offline payment methods
One-time payments or auto-pay options
Split billing for shared responsibilities

Dedicated Customer Support

Sunbound provides dedicated customer support to serve as the first line of assistance to answer family questions and issues

Dedicated family support line that knows your communities
Assists in resolving payment and billing questions upfront
Saves community staff time to focus on more value add tasks

Transparent Communication

Keep families informed with proactive communication and detailed billing statements.

Alerts for due dates and payment confirmations
Monthly statements with clear breakdowns
Support for inquiries and escalations

Compatibility with Current Systems

Effortlessly connect Sunbound to your existing EHR and billing platforms, reducing manual processes and ensuring smooth workflows.

Compatible with your existing systems
Automated data pulls and payment posting
Enhanced operational efficiency