AR Automation

We help Operators streamline workflows, improve revenue capture and decrease billing errors.

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95%

Operators like Bickford have seen a dramatic rise in on-time payments.

99%

Family satisfaction rating.

Make Payments Effortless

Streamline your payment processes, improve AR efficiency, and enhance cash flow with Sunbound's advanced automation tools.

  • Operator Portal
  • Billing QA Tool
  • Support Line
  • Reporting

The Sunbound Advantage

Sunbound’s automated financial technology was purpose built exclusively for senior care

With Sunbound

Streamlined and improved collections efforts while providing a superior family experience.

  • Quicker velocity of collections

  • Save staff time and effort

  • Reduce bad debt

  • Happy families

Without Sunbound

Outdated, labor intensive and manual processes creates extra work for community teams and poor experience for families.

  • Staff time spent on AR that could be spent on resident care

  • Late payments create cash flow issues

  • Inconsistency in billing for families

  • Frustrated families

  • 90%+

    Avg. census paying through Sunbound

  • 95%

    Avg. on-time
    payment rate

  • 99%

    Family satisfaction rate

  • 30%+

    Reduction in bad debt

  • 25+

     hours / month

    Community staff time saved

  • 2%

    Increase in revenue
    capture

  • 15%+

    Improvement in private
    pay billing accuracy

  • 10x

    Operator ROI

Operator Portal

See AR insights, payment statuses, collect payments, and manage collections.

  • Visibility into the most important payment and AR metrics for operators

  • Stay up to date on payment statuses and digital payments conversions

  • Easily collect one time payments at move-in/move-out

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Billing QA Tool

Intelligent, machine learning QA tool that ensures bills are correct to maximize operator revenue and improve family trust in system.

  • Pulls together clinical data, billing and lease information

  • Proactively identifies billing discrepancies

  • Improves accuracy for private pay accounts

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Support Line for Families

Provide families with a dedicated support line to address payment questions and concerns quickly and efficiently.

  • Handles billing and payment inquiries

  • Reduces staff involvement in escalations

  • Builds trust and transparency with families

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Reporting & Analytics

Access detailed analytics and KPI tracking to get actionable insights and drive better decision-making.

  • Understand critical, next level KPIs that matter the most

  • Reduce disputes and find missed cash

  • Enhanced operational efficiency

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Let’s talk

Have questions or want to learn more? Let’s connect and explore how Sunbound can transform your accounts receivable processes.

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